Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are dedicated to safeguarding your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the website Crownmark Dexlin (the “website”).

We will uphold these principles:

• To ensure transparency in how we collect and process your personal information:

Our aim is to enable you to make informed choices about the collection and processing of personal data. We have developed this website for that purpose. We apply various methods and procedures to provide you with clear and relevant information on how personal data is used.

If we determine that you require specific details, we will provide them at the appropriate date and time.

We are happy to answer any questions and to clarify any legal constraints you may have. You can contact us by email at the address below: info@crownmark-dexlin.com

• Personal data will be used exclusively for the purposes outlined in this policy.

Personal Data may be processed by us for a variety of purposes: to provide you with access to our website and to connect you with third-party trading platforms ('the Services'); to improve and secure the site; to protect our rights and interests; to facilitate the maintenance and delivery of the Services; to comply with legal and regulatory requirements; and to carry out administrative and business activities essential for effective service provision and use.

We also process personal data to gain a clearer understanding of your preferences and needs.

• Use essential tools to safeguard your personal data rights:

To enable you to exercise your rights, we have extensive resources available. Contact us at any time to request access to your personal data. We will update or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your requests.

• Safeguard your personal data:

While we cannot guarantee absolute security for your personal data, we are dedicated to using a range of methods and techniques to protect it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the categories of personal data the company collects from individuals and explains how it processes that data, shares it with third parties, and safeguards it.

This Policy concerns information about identified or identifiable natural persons. An identifiable natural person is someone who can be recognised directly or identified through additional data that we hold or can obtain.

The Policy defines “processing” as any operation involving the use or collection of personal data, including its management, structuring and storage.

Our services are intended for general audiences and are not designed for individuals under the age of 18. We do not knowingly collect, request or retain any personal information from those under 18, nor do we permit minors to use our services. Should we discover any data concerning children, we will delete it immediately upon confirmation.

2. What personal data do we hold about you?

When you access our services or channels, or visit our website, we collect personal data. In some cases, we may ask you to provide this data. Otherwise, we gather it by analysing your use of our services and channels, or by receiving it from third-party partners.

3. You are not required to provide personal information to the company, and there will be no consequences.

But you are under no obligation to provide us with any personal data. Nonetheless, in certain circumstances, declining to do so may restrict our ability to deliver the services or prevent users from accessing certain areas of the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information:

This includes details of your online activity log, traffic data (including IP address, date and time of access), language preferences, software crash logs, browser type, and device information. This information is not considered private and cannot be used to identify you.

Personal Data We receive from you: Any information you voluntarily provide when you access a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, telephone number and email address.

5. Legal Basis and Reasons for Processing Personal Data

The company processes your personal data for the purposes set out in this section and in accordance with the applicable legal basis.

Without a valid legal basis, the company cannot use your personal data. The lawful grounds on which the company may process your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The company or a third party may need to process data to pursue legitimate interests; for instance, to improve our services or defend legal claims.
• Processing must comply with legal obligations.

Contact us by email for more information on the processing required to protect our legitimate interests.

Below is a list of the reasons and legal grounds under which we may process the personal data you provide.

6. Transfer of Personal Data to Third Parties

The company may also share personal data—such as IP addresses and analyses of user experiences—with third-party companies that provide services to us, including hosting and storage providers.

You can request that we share specific personal data about you with third-party trading platforms. In such cases, we will forward the information you supply to us to those platforms. Their use of your data is governed by their privacy policies, and it may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or trusted business partners. Doing so provides the Company with the essential resources to continually enhance and improve the products and services it offers to customers.

The Company may, where necessary to safeguard the legal rights of third parties or the Company’s assets, disclose personal data to the relevant regulatory, local or other official authorities.

We may share your personal data with potential investors or buyers, or with lenders to the company or any other group company, if such a transaction occurs (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation or bankruptcy of the company or another group business.

7. Third-party cookies and services

Third-party services, such as advertising partners on our website or analytics providers, may be used. These companies may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or use the website. They collect information about your browsing habits and preferences to enhance your experience, remember your settings and customise the products and services you’re most likely to enjoy. We also use cookies for statistical and analytical purposes.

Certain cookies, referred to as session cookies, are downloaded to your device only temporarily and expire once you close your browser. Other cookies, known as persistent cookies, remain on your device for a specified period after your browsing session ends. These cookies help the website recognise you as a returning user, retain your preferences and make each visit smoother. They also enable you to revisit the site seamlessly.

Types of cookies:

They may be used by us in accordance with their intended purpose:

Cookies have been blocked or removed

To block or delete cookies, adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please be aware that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company retains your personal data only as long as necessary to achieve the processing purposes described in this policy, or for longer if required by law, regulation or official order.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for an additional 12 months.

We conduct regular reviews of retained Personal Data to confirm that we still need it.

9. Transfers of personal information to third-party countries or international organisations

Your personal information may be transferred to other countries or to third countries (i.e. an additional country other than the one in which you reside), as well as to international organisations or jurisdictions. The Company takes all necessary organisational, technical and contractual measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfers to third countries or international organisations that the European Commission has recognised as providing adequate protection for personal data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under viro Article 46 (2) (a).
• The transfer was completed in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to safeguard your personal data when transferred to third-party countries or international organisations. To request this information, please email info@wealthwaydigital.uk

10. Safeguarding Personal Data

We have implemented robust organisational and technical safeguards to protect personal data. These measures guard against accidental or unlawful destruction, loss or modification of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error, nor can we be held liable for any intangible, incidental or consequential damages arising from its use or disclosure. This includes, but is not limited to, any personal data disclosed due to transmission errors, unauthorised third-party access or any other cause beyond our control.

If we are subject to legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. We cannot guarantee the security of your personal data once it is handled by these third parties.

It’s not possible to transfer personal data over the internet with complete security. The Company cannot guarantee the safety of any personal data you transmit to us online.

11. Hyperlinks to external websites operated by third parties

Links to third-party websites and applications are provided on our site. These services operate independently of the company and are not subject to its oversight. We accept no responsibility for the collection or processing of personal data by these external sites or apps. This Policy does not apply to any actions taken via such platforms.

If you visit any of the third-party websites or apps we recommend, please read their privacy policies before accessing or using them. We also advise providing any personal data directly to them.

12. Amendments to this Policy

This policy may be updated at any time. When changes occur, we will notify you by posting the updated policy on our website. For significant modifications, we will use appropriate methods to inform you and issue an announcement on our website. Unless stated otherwise, any amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of any personal data we collect about you, to correct any errors, and to delete any personal data that we no longer need. You may also limit the ways in which we process your personal information.

If you are an EEA resident, please refer to this page:

You have rights concerning the personal data you provide. To exercise these rights, please submit your request via email to the address below.

Access rights

The Company can verify whether any personal data it processes about you is accurate. If this is the case, you can access your personal data.

The Company will provide an electronic copy of the personal data we are currently processing and may charge a reasonable fee for any additional copies. This information will be made available electronically upon request.

Requests to access personal data must not conflict with others’ rights and freedoms. If fulfilling a request would adversely affect another individual’s rights or freedoms, the company may refuse or restrict its response.

Right to rectification

The Company may correct any inaccurate personal data. You may request the rectification of incomplete personal data relating to you, taking into account the purpose of its processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and there is no longer a legal basis for processing; (c) you object at any time, for reasons specific to your situation, to the processing of personal data about yourself based on legitimate interests pursued by us or a third party; (e) personal data have been processed unlawfully; or (f) personal data must be erased to comply with the company’s legal obligations.

This right does not apply when processing is necessary (a) to fulfil a legal obligation under European Union or member state law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you can ask the company to limit its processing.

If you request that your personal data be restricted, we will only retain it with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where necessary for reasons of substantial public interest within the European Union or a Member State.

Your Right to Data Portability

If the processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You may request that your personal data be transferred directly from the company to another controller, where technically feasible. Your right to erasure remains unchanged when you exercise your right to data portability. Your right to data transfer does not infringe on anyone else's rights or freedoms.

Right to challenge

You have the right to object at any time to the processing of your personal data by us or by third parties on the basis of legitimate interests. This right extends beyond profiling conducted solely on these grounds. Where we can demonstrate compelling legitimate grounds for processing personal data, we may only continue if those grounds outweigh your rights, freedoms or interests—or the exercise, establishment or defence of legal claims.

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Right to Decline Consent

You may revoke your consent to our processing of your personal data at any time. This will not affect the legality or lawfulness of any processing carried out based on your consent prior to its withdrawal.

You have the right to lodge a complaint with the authority that oversees you.

You may lodge an appeal with the supervisory authority designated by an EU member state to protect individuals’ fundamental rights concerning the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights regarding personal data held about you, as set out in Section 13.

We will provide the information you requested under Section 13 of this agreement within one month of receiving your request. If necessary due to the request’s complexity or volume, this period may be extended by up to two months. We will notify you within one month of receipt if an extension is required and provide the reasons.

Provided it does not conflict with the provisions of section 13 of the law, any information you request under that section will be supplied free of charge. If your request is unjustified or excessive—particularly if repeated—we may charge a reasonable fee to cover administrative costs for supplying the information or fulfilling the requested action, or we may refuse to act.

If we have any doubts about the identity of the individual submitting your request, the company may ask for further information.